Refund Policy

As part of the registration process on the Site, HOUSE OF VALVES.COM may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information ( Mobile App). If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site.

All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering are the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery additional charges will be collected or refunded as the case may be at the time of the delivery of the order


We have made every effort to display the colors of our products that appear on the App as accurately as possible. However, we cannot guarantee that your screen display of any colour will be accurate.

Modification of Terms & Conditions of Service

HOUSE OF VALVES.COM may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the App. You should regularly review the Terms & Conditions on the App. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.


This User Agreement is effective unless and until terminated by either you or HOUSE OF VALVES.COM You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. HOUSE OF VALVES.COM may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site. Such termination will be without any liability to HOUSE OF VALVES.COM. Upon any termination of the User Agreement by either you or HOUSE OF VALVES.COM you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. HOUSE OF VALVES.COM right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.


You can register with only one unique mobile number from a unique mobile device with Single e-mail id. Registering from multiple numbers through multi Sim Devices is strictly prohibited.


Accepting terms and condition member is agreeing to receive any promotional sms send by HOUSE OF VALVES.COM. HOUSE OF VALVES.COM is under no obligation to provide member with any particular send messages to them through SMS or Emailing Notifications.

Cancellation And Returns:
Cancellation by Site or App / Customer You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. Dispatched order will not cancel. Before dispatched that we will refund any payments already made by you for the order as a Store Credit, which can be used on future purchases. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Shipping Policy
Free Shipping for orders more than 399. Our Shipping rates are Rs. 49 per kg.

Delivery Schedule:

Zone Structure:

we support the following payment.

1. Cash on Delivery

There are no hidden charges. You pay only the amount that you see in your order summary at the time of check out. If you see any charges on your credit/debit card for purchases made but you have never created en account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you're still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email at

Privacy Policy:
HOUSE OF VALVES.COM respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used HOUSE OF VALVES.COM on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by HOUSE OF VALVES.COM in the manner provided in this Privacy Policy

What information is, or may be, collected form you?

As part of the registration process on the Site, HOUSE OF VALVES.COM may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

How do we collect the Information?

HOUSE OF VALVES.COM will collect personally identifiable information about you only as part of a voluntary registration pro, on-line survey or any combination thereof. HOUSE OF VALVES.COM is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Double-click cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.

How is information used?

HOUSE OF VALVES.COM will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. HOUSE OF VALVES.COM will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. HOUSE OF VALVES.COM will use this information to preserve transaction history as governed by existing law or policy HOUSE OF VALVES.COM may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest: and to send you promotional materials from its contest sponsors or advertisers. HOUSE OF VALVES.COM will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can apt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager.

With whom your information will be shared?

HOUSE OF VALVES.COM will not use your financial information for any purpose other than to complete a transaction with you. HOUSE OF VALVES.COM does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you've requested and such information is necessary to provide these products or services the information may be shared with HOUSE OF VALVES.COM business associates and partners. In addition may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site's terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

What Choice is available to you regarding collection, use and distribution of your Information?

To protect against the loss, misuse and alteration of the information under its control, HOUSE OF VALVES.COM has in place appropriate physical, electronic and managerial procedures. For example, HOUSE OF VALVES.COM servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although HOUSE OF VALVES.COM will Endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that HOUSE OF VALVES.COM will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

How can you correct inaccuracies in the information?

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an e-mail to: Policy updates HOUSE OF VALVES.COM reserves the right to change or update this policy at any time such changes shall be effective immediately upon posting to the Site.